Legal & Customer Documents for AP Enterprises (APE)
1. Terms & Conditions
Effective Date: [08/14/2025]
Company: AP Enterprises, LLC (DBAs: A+ Branding & Napalm Printing)
Address: 2401 Eastman Ave Rm 32-33, Oxnard, CA 93030
Email: info@workwithape.com
1.1 Acceptance of Terms
By accessing or using our website, services, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our site or services.
1.2 Services Offered
We offer custom-printed apparel, promotional products, embroidery, screen printing, DTF transfers, wide-format printing, and fulfillment-based webstore services. All orders are subject to approval and availability.
1.3 Payment & Processing
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Full payment or approved deposit is required before production begins.
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Accepted payment methods: Credit/Debit cards, ACH, Zelle, Cash, or Check.
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A 3% fee applies to orders processed via our YoPrint online payment processor.
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Orders completed and unpaid after 5 business days are subject to a 1% late fee every 30 days.
1.4 Turnaround Time & Delivery
Standard turnaround is 10–14 business days after payment and artwork approval. Rush orders may incur additional fees. Shipping times are estimates and may vary due to carrier delays.
1.5 Customer-Supplied Items
Printing on customer-provided items is at your own risk. AP Enterprises is not liable for damage or misprints on non-sourced goods.
1.6 Intellectual Property
All designs, layouts, mockups, and systems created by AP Enterprises remain our intellectual property unless agreed in writing. You may not copy, reuse, or repurpose without written consent.
1.7 Cancellation & Quote Validity
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Orders canceled after approval may incur fees.
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Quotes are valid for 30 days unless otherwise stated. After this, pricing and availability may change.
1.8 Governing Law
These terms are governed by the laws of the State of California.
2. Privacy Policy
Effective Date: [08/14/2025]
We are committed to protecting your personal data in accordance with applicable privacy laws.
2.1 What We Collect
- Name, contact info, shipping/billing addresses
- Payment information (processed through third-party gateways)
- IP address, browser data, and -site usage analytics
2.2 How We Use Your Info
- To process orders, manage accounts, and provide support
- For marketing (opt-in only) and service updates
- To improve user experience and site functionality
2.3 Payment Security
We do not store full credit card data. All transactions are processed securely via PCI-compliant third-party providers (e.g., Stripe, PayPal).
2.4 Data Sharing
We do not sell your data. Limited data is shared only with trusted partners (e.g., shipping carriers, CRM tools) under confidentiality agreements.
2.5 Your Rights
You may request access, correction, or deletion of your data by contacting info@workwithape.com
3. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience.
3.1 Types of Cookies
- Essential Cookies: Required for core site functionality
- Analytics Cookies: Help us understand traffic and user behavior (e.g., Google Analytics)
- Marketing Cookies: Only used if you consent
3.2 Managing Cookies
You can disable cookies in your browser settings, but some features may not work as intended.
4. Refund & Returns Policy
Custom Orders Only
Due to the nature of custom printing, all sales are final once production begins.
4.1 Refunds & Credits
Refunds are not issued unless there is a verified production error. In that case:
- We will offer a reprint or store credit.
- You must report issues within 7 business days of receiving the order.
4.2 Cancellations
- Orders canceled before production begins may be eligible for partial refund.
- Orders canceled after production begins are non-refundable
FAQ
Here are some answers to Frequently Asked Questions.
What payment methods do you accept?
Credit/debit cards, ACH, Zelle, cash, or checks. YoPrint & online payments incur a 3% fee.
What is your turnaround time?
Typically 10–14 business days from artwork and payment approval.
Can I bring my own garments?
Yes, but we print them at your own risk. We are not liable for defects on outside garments.
Do you offer refunds?
We do not offer refunds on custom items unless there’s a verified error on our part.
What happens if I don’t pick up my order?
Orders not picked up within 30 days may be subject to storage fees or disposal.
How long is my quote valid?
30 days. After that, prices are subject to change.
Can I use the designs you created for something else?
Not without our written permission. All design work remains the property of AP Enterprises unless stated otherwise.
